Privacy Policy

Effective Date: June 26, 2026

At Glory UAE (“we,” “our,” or “us”), accessible at https://glorycool.com, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us regarding our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following personal information that you voluntarily provide:

  • Full name
  • Email address
  • Phone number
  • Mailing or shipping address
  • Information you include in your inquiries or messages

We do not intentionally collect sensitive personal information through our website.

2. How We Collect Information

We collect information when you:

  • Submit an inquiry through our contact form
  • Contact us directly by email
  • Communicate with us regarding product inquiries or orders

We do not require users to create accounts to use our website.

3. How We Use Your Information

We use your information solely for legitimate business purposes, including:

  • Responding to inquiries
  • Providing product information
  • Processing and managing product orders
  • Communicating regarding your request
  • Improving our customer support
  • Complying with applicable legal obligations

We do not use your personal information for marketing purposes without your consent.

4. Cookies

Our website uses only essential cookies that are necessary for the proper operation and security of the website.

These cookies help ensure website functionality and do not track users for advertising or marketing purposes.

You may disable cookies through your browser settings; however, doing so may affect certain website functions.

5. Payment Information

Glory UAE does not collect or process payment card information through this website.

If payment is required for an order, it will be arranged separately through mutually agreed payment methods outside the website.

6. Sharing of Personal Information

We do not sell, rent, trade, or share your personal information with third parties.

We may disclose personal information only if required to do so by applicable laws or legal authorities in the United Arab Emirates.

7. International Visitors

Our website is accessible worldwide.

By using our website, you acknowledge that your information may be processed in accordance with the laws of the United Arab Emirates.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to respond to your inquiries, provide our services, maintain business records, or comply with legal obligations.

If you request deletion of your personal information, we will remove it unless we are legally required to retain certain records.

10. Your Rights

You have the right to request the deletion of your personal information held by us.

To make such a request, please contact us using the contact information provided below.

11. Children’s Privacy

Our website is not directed toward children, and we do not knowingly collect personal information from individuals under the age of 13.

If we become aware that such information has been collected, we will promptly delete it.

12. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this page. We encourage visitors to review this Privacy Policy periodically.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

15. Contact Us

If you have any questions regarding this Privacy Policy or wish to request deletion of your personal information, please contact us:

Glory UAE

Website: https://glorycool.com

Email: info@glorycool.com